STAY ALERT: SIMPLE WAYS TO AVOID CELLPHONE “SCAMS”It’s happened to all of us: we get a strange call or message on our phone from someone we don’t know, offering a service we didn’t ask for, or requesting personal information that somehow just doesn’t feel right.
Protecting your personal information from phone scammers is a frustrating necessity of modern life. Fortunately, by staying alert and following the common sense guidelines listed below, you can stay protected and help foil purveyors of potential fraud.
Don’t answer calls from unfamiliar numbers. Let the call go to voicemail instead. This will give you the chance to find out who the person is and what they may be calling for.
If you do answer: don’t volunteer information to the caller. Instead, hang up and call the company directly. That way, you can confirm if the company is actually the one calling you and you’ll know you’re talking to the right person.
Don’t respond to suspicious text messages. It’s always important not to share secure information (bank account information, Social Security numbers or other personal identification data) unless you can safely verify whom you are providing it to. If you receive a request by text, call the company directly to confirm whether they’ve actually sent the message. Most reputable companies will not request confidential information by text message.
Download content only from trusted sources. Ringtones or apps should only be downloaded to your phone from Apple’s App Store or the Google Play Store. Files from other sources could easily contain malware or viruses that could compromise your phones security.
Password-protect your cellphone. Putting a password in place makes sure no one else will be able to access your stored information if you lose your phone.
Only enter personal information into secure sites on your phone. If you are making a purchase or sharing confidential info on your phone, make sure the site is listed as “https.” This will ensure secure encryption of the data you are sending.
Use only secure/password protected Wi-Fi networks. Before you connect to a Wi-Fi network, make sure it requires a password to ensure that your data will be secure.
The same rules apply to cellphones as anything else: if it sounds too good to be true, it probably is. And if it doesn’t feel right, it probably isn’t. Take a few extra steps to protect yourself. If the person contacting you is legitimate, they’ll certainly understand—and appreciate—your concerns.
Provide by ConsumerCellular